Our Disclaimer

Key information about FSP 44322 - Buffelsfontein

A copy of our license certificate is available on request.

FSP Name – Buffelsfontein Brokers and Financial Services
Registration Number – 2009/114198/23
Contact Person – Louis Booy
Email – louis@localhost
Telephone Number – 082 319 0198

Compliance Officer

Name – Masthead (PTY) Ltd
Telephone Number – 021 686 3588
Email Address – info@masthead.co.za
Website Address – www.masthead.co.za

Authorised Financial Services Provider

Buffelsfontein Brokers and Financial Services is an authorized FSP (financial services provider)
number 44322 in terms of Section 8 of the FAIS Act.

Conflict Of Interest Management Policy

Buffelsfontein Brokers and Financial Services has adopted and implemented a Conflict of Interest Management policy that complies with the provisions of the FAIS Act.

The Conflict of Interest Management policy is published on our website, click here to read it. You can also email louis@localhost to obtain a copy of it.

Complaints Procedure

Should you wish to pursue a complaint against a key individual or representative Buffelsfontein Brokers and Financial Services, you should address the complaint in writing to us at louis@localhost

If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 324 766.

The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial advisor.

A copy of our key information files are available upon request.

TCF POLICY

Our Treating Customers Fairly policy is centered around the guidelines provided by the Financial Services Board to ensure we deliver fair outcomes to our clients and take responsibility for the business and staff providing an enhanced service quality to clients, based on a culture of openness and transparency. As a business, we take the requirements of the FSB seriously, in particular, the requirement to treat customers fairly.

PAIA MANUAL

This information manual provides an outline of the types of records held by Buffelsfontein Brokers and Financial Services and explains how one may submit requests for access to these records in terms of the Promotion of Access to Information Act, 2 of 2000 (“the Act”). It can be read here.

PRIVACY POLICY

Buffelsfontein Brokers and Financial Services is committed to maintaining the privacy and security of its customer’s personal and private information. Our privacy policy outlines our practices and commitment to the customer and can be read here.

WEBSITE DISCLAIMER

Whilst every care is taken to ensure that the information on Buffelsfontein Brokers and Financial Services website is current and accurate, please click
here to read our full disclaimer notice.

Information and Accountability

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BUFFELSFONTEIN BROKERS & FINANCIAL SERVICES has, and will continue to take reasonable care to ensure that all information, in so far as this is under its control, provided on this website is true and correct.

BUFFELSFONTEIN BROKERS & FINANCIAL SERVICES shall not be responsible for, and therefore disclaims any liability for, any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon any information, links or service provided through this website.

There is no warranty of any kind, expressed or implied, regarding the information or any aspect of this service. Any warranty implied by law is hereby excluded except to the extent such exclusion would be unlawful.

Links to other sites

Our website contains links to other sites. Please be aware that BUFFELSFONTEIN BROKERS & FINANCIAL SERVICES is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.